
Resident Liaison Officer – Richmond upon Thames, Greater London
Permanent @FBR Construction Recruitment posted 3 months ago in Building Contractors , in Construction Shortlist Email JobJob Detail
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Job ID 3864
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Experience Required 2-5 years
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Package van or car allowance + fuel card
Job Description
I am currently recruiting on behalf a National painting and decorating business who specialise within housing, social housing, general maintenance and void property works within construction. With a huge and expanding turnover, my client offers stability and looking to continue to build. They now require a resident liaison officer to join the team on a permanent basis. This would be based covering sites in Richmond, Greater London and surrounding areas.
Your main day to day duties will include:
- Delivery of pre-work notifications.
- Discuss colour choices.
- Manage appointments.
- Manage residents expectations.
- Delivery of successful customer surveys.
- Log and update quality plans.
- Arrange and attend open days.
- Show strong communication skills throughout.
Key Experience and Requirements:
You must have previous experience within a similar role, have excellent communication skills and be highly organised. You must be confident in attending meetings with residents and have a strong will to get issues resolved as quickly as possible. Must be proactive, have good IT skills, and must be enthusiastic and show a high level of professionalism within this role. They are looking for somebody with a good telephone manner who is excellent with their time keeping throughout.
Exciting opportunity to be part of a growing and successful business, make a difference to produce excellent customer satisfaction, immediate start, competitive salary, and a chance to progress within the company as they continue to expand.
You must have a current driving licence as there will be travelling from project to project and to their regional office in the Thames Valley region.
Apply Now:
If you are interested in this role, please contact Mark on 023 8033 2438 or send an updated CV to