Resident Liaison Officer – Richmond upon Thames, Greater London

Permanent @FBR Construction Recruitment posted 3 weeks ago in Building Contractors , in Construction
  • Richmond-upon-Thames
  • Post Date : 3 March 2023
  • Apply Before : 30 June 2023
  • Salary: £25,000.00 - £28,000.00 / Annually
  • 0 Application(s)
  • View(s) 540
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Job Detail

  • Job ID 3864
  • Experience Required 2-5 years
  • Package van or car allowance + fuel card

Job Description

I am currently recruiting on behalf a National painting and decorating business who specialise within housing, social housing, general maintenance and void property works within construction. With a huge and expanding turnover, my client offers stability and looking to continue to build. They now require a resident liaison officer to join the team on a permanent basis. This would be based covering sites in Richmond, Greater London and surrounding areas.

Your main day to day duties will include:
  • Delivery of pre-work notifications.
  • Discuss colour choices.
  • Manage appointments.
  • Manage residents expectations.
  • Delivery of successful customer surveys.
  • Log and update quality plans.
  • Arrange and attend open days.
  • Show strong communication skills throughout.
Key Experience and Requirements:

You must have previous experience within a similar role, have excellent communication skills and be highly organised. You must be confident in attending meetings with residents and have a strong will to get issues resolved as quickly as possible. Must be proactive, have good IT skills, and must be enthusiastic and show a high level of professionalism within this role. They are looking for somebody with a good telephone manner who is excellent with their time keeping throughout.

Exciting opportunity to be part of a growing and successful business, make a difference to produce excellent customer satisfaction, immediate start, competitive salary, and a chance to progress within the company as they continue to expand.

You must have a current driving licence as there will be travelling from project to project and to their regional office in the Thames Valley region.

Apply Now:

If you are interested in this role, please contact Mark on 023 8033 2438 or send an updated CV to

Required skills

Good organisation IT Skills Strong communication

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