Mortgage Administrator

Permanent FBR Construction Recruitment in Office Recruitment
  • Southampton View on Map
  • Post Date: 8 October 2021
  • Salary: £20,000.00 - £20,000.00 / Annually
  • Applications 0
  • View(s) 302
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Job Detail

  • Experience RequiredUp to 1 year
  • PackagePension Free Parking
  • RolesContracts Administrator

Job Description

FBR Recruitment is delighted to be recruiting on behalf of a well-respected mortgage brokers in Southampton, we are looking for an Administrator to join their team within financial services experience preferably within mortgages. This role is ideal if you are looking for the first foot on the ladder for a career in Mortgage advising as there is a lot of potential for progression within this company if wanted! A fantastic company to join with a great company atmosphere and values.

Main purposes of job

  • Liaise with solicitors, developers and clients to ensure timely progression of exchange and completion of cases
  • Accurately input data & record actions taken on cases onto internal system to form audit trails
  • Liaise with internal brokers, clients, developers, estate agents, solicitors, insurance providers and medical professionals to expedite application turnaround
  • Deliver exceptional customer service to all parties on telephone and email communications
  • Ad-hoc administration duties such as generic admin, reports, file compliance checks, updating CRM systems etc
  • Accurately key, submit and process Help to Buy applications in a timely manner.

Key Qualities/Skills Desired

  • Excellent customer service skills
  • Professional telephone manner
  • Effective and fluent communication skills
  • Proactive, seeks out resolutions without prompt
  • Proficiency with MS Office, esp. Outlook and Excel
  • Works well in a team to meet targets as well as able to work on independent tasks/project
  • High attention to detail
  • Previous experience dealing with New Build purchases and/or Life Insurance applications

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